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Telephone Solutions

VoIP Solutions

We are experienced in all aspects of delivering VoIP based solutions; we can help scope, plan and deploy a local or national VoIP deployment for your business. From network capacity planning and detailed design, to full project management of a VoIP solution, we can help!

Get your VoIP solution right and it will return cost savings, rich call features and flexibility.

There are a lot of considerations when deploying a true VoIP solution over traditional fixed line PBX: bandwith across the WAN, network capacity, switching solutions and network segration are just a few things to keep in mind. If you don't plan and design your VoIP solution correctly, you risk having a sub-standard system which could be plagued with:

  • Call drop-outs
  • Call jitter
  • Phone not ringing
  • Unanswered calls
  • Lost voice mails

...all of which can impact on your client's confidence. If you would like more information on our VoIP solutions, please get in touch! Or if you already have a VoIP solution and it is not performing how you expect, please speak with us as we may be able to help.

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3CX Phone Systems

RCN is an accredited 3CX partner and as such we can offer both on-premisis and cloud-hosted 3CX VoIP phone system solutions. We won't just supply the software; we can work with you to scope, design and implement an end-to-end VoIP system that really works.

3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. The 3CX IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easy to manage and allowing the use of any SIP phone (software or hardware).

A software-based IP PBX / PABX offers many benefits:

  • Easy to manage via web-based configuration interface
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX
  • Improved productivity with presence, desktop based call control and extension management
  • No need for separate phone wiring; phones use the existing computer network
  • Easy hot-desking
  • Delivers mobility by allowing employees to work from home and use a remote extension
  • Choose between popular IP hardware phones or softphones; no vendor lock in
  • Receive and make calls via the standard PSTN using VoIP Gateways or cards
  • Save on monthly call costs by using SIP trunks, VoIP providers or Skype Connect

SIP Services

RCN can offer your busines enterprise-grade SIP applications that deliver a range of services across our SIP Trunks. These include PCI-compliant call recording (even extending to mobile devices) through to GSM SIMs being directly integrated into Unified Communications. We underscore our platform with our innovative fraud protection capabilities and award winning, cloud based storage.

We take traditional infrastructure services to the next level; speak to us about how our enhanced services can benefit you, and why our service delivery team breaks that "traditional" telephone mould.

SIP Trunks

Our enterprise SIP trunks are flexible, scalable and extremely cost effective and could save your business thousands over using traditional ISDN and ISDN30 services. Combine this with our amazing call rates and this is a real business solution. Our SIP trunks can be fully managed by you via our web portal, or we can provide a complete end-to-end managed service for you. The platform that hosts our SIP trunks is fully resillient and we support failover numbers should your local Internet connectivity be offline.

We can feed our SIP trunks into any SIP-compliant phone system and if you require a complete phone system solution we can help with that too.

Need a telephone solution?

Get in touch with us so we can discuss your requirements: